Payouts of rental income

Entering Bank Details for Payout

To receive payouts for your rentals, you first need to enter your correct bank details.

On Desktop:

Log in to your account, click on your profile picture, and select "My Profile" from the dropdown menu.

Go to "Profile" and scroll down to the "Payout details" section. Here, you enter your IBAN number (bank account number if you have a Norwegian Hygglo account); your payout will be sent to this account. Click "Update profile" at the bottom to save after entering your IBAN number.



In the App and Mobile Web:

Log in and go to "My profile," the icon for this is on the far right of the menu at the bottom of the screen.

Go to "Profile" and scroll down to the "Payout details" section. Here, you enter your IBAN number (bank account number if you have a Norwegian Hygglo account); your payout will be sent to this account. Click "Update profile" at the bottom to save after entering your IBAN number.

Stripe:

Under "Payout details" on your profile, you will also see a box called "Status of your Stripe account." Stripe, our payment provider, may request more information from you. Click the link to upload the requested information. If "Receive bookings" and "Payouts" are marked as "Active," everything is in order, and no further information is required at this time.

Changing Account Number

Do you want to change the account number to which payouts are sent? Follow the same steps as described above.

Issues with Entering or Updating Bank Details

Double-check that the account number you entered is correct.

IBAN numbers needs to be added without any spaces. Double-check as well that no hidden space is following the last digit.

Is any other information missing from your profile? Enter this as well before clicking "Update profile" to save the changes.

Did you remember to save the changes?

Try entering the details via both the app and the website.

Still having trouble entering the information after following the steps above? Contact our support at hej@hygglo.se, and we will assist you further.

Updated on: 04/09/2024