Hygglo's cancellation policy when renting out
When renting out through Hygglo, you can choose from three cancellation policies. Opting for the most flexible policy will make your listing more attractive to potential borrowers.
Please note that if you, as the owner, cancel the booking, the renter will receive a full refund.
If cancelled at the latest 2 days before the rental period starts, 100% of the rental fee is refunded.
If cancelled the day before the rental period starts, 50% of the rental fee is refunded.
If cancelled on the same day the rental period starts, no refund will be issued.
You are renting out your hammer drill for Thursday. If the borrower cancels on Wednesday, they will receive a 50% refund. If the borrower cancels on Tuesday or earlier, they will receive a full refund.
If cancelled at the latest 14 days before the rental period starts, 100% of the rental fee will be refunded.
If cancelled at the latest 7 days before the rental period starts, 50% of the rental fee will be refunded.
No refunds will be issued for cancellations made less than 7 days before the rental period starts.
You have a booking for a tent starting on Thursday. If the borrower cancels the booking on the Thursday of the previous week, they will receive a 50% refund. If the borrower cancels on the Thursday two weeks prior to the rental start date, they will receive a full refund.
If cancelled at the latest 60 days before the rental period starts, 100% of the rental fee will be refunded.
If cancelled at the latest 30 days before the rental period starts, 50% of the rental fee will be refunded.
No refunds will be issued for cancellations made less than 30 days before the rental period starts.
You have a booking for a sailboat starting July 11th. If the borrower cancels the booking June 11th, they’ll get a 50% refund. If the borrower cancels on May 12th or earlier, they’ll get a full refund.
Please note that if you, as the owner, cancel the booking, the renter will receive a full refund.
FLEXIBLE
If cancelled at the latest 2 days before the rental period starts, 100% of the rental fee is refunded.
If cancelled the day before the rental period starts, 50% of the rental fee is refunded.
If cancelled on the same day the rental period starts, no refund will be issued.
Example:
You are renting out your hammer drill for Thursday. If the borrower cancels on Wednesday, they will receive a 50% refund. If the borrower cancels on Tuesday or earlier, they will receive a full refund.
MEDIUM
If cancelled at the latest 14 days before the rental period starts, 100% of the rental fee will be refunded.
If cancelled at the latest 7 days before the rental period starts, 50% of the rental fee will be refunded.
No refunds will be issued for cancellations made less than 7 days before the rental period starts.
Example:
You have a booking for a tent starting on Thursday. If the borrower cancels the booking on the Thursday of the previous week, they will receive a 50% refund. If the borrower cancels on the Thursday two weeks prior to the rental start date, they will receive a full refund.
STRICT
If cancelled at the latest 60 days before the rental period starts, 100% of the rental fee will be refunded.
If cancelled at the latest 30 days before the rental period starts, 50% of the rental fee will be refunded.
No refunds will be issued for cancellations made less than 30 days before the rental period starts.
Example:
You have a booking for a sailboat starting July 11th. If the borrower cancels the booking June 11th, they’ll get a 50% refund. If the borrower cancels on May 12th or earlier, they’ll get a full refund.
Updated on: 03/06/2024
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